info@translastudio.com 

Privacy policy

In accordance with the provisions of the General Data Protection Regulation, by accepting this privacy policy, as a user you give informed, express, free and unequivocal consent for the personal data you provide through the https://translastudio.com/ website (hereinafter, the “website”) to be included in a file of “customers and/or suppliers” and “web users”:

Responsible for the treatment: Translastudio with ID 21681352-B and registered office at Carrer La Creu, 56
03450 Banyeres de Mariola (Alicante) – Spain.

The contact e-mail is info@translastudio.com, being our social activity to provide translation services from different languages and disseminate information related to the sector through our blog.

This privacy policy shall be valid only for personal data obtained on the website, not being applicable to information collected by third parties on other websites, even if they are linked by the website.

  1. What is personal data?

The user must know that personal data is any information relating to a person that you provide us when you visit our website, or in our case, when you request a quote, for example. Therefore, we will request some personal data to meet your request.

In addition, when the user visits our website, some information is automatically stored for technical reasons, such as the IP address assigned by your internet service provider.

  1. Aim

As stated in the regulations, the user is informed that through the form data is collected, which is stored in a file, with the exclusive purpose of sending electronic communications, such as: newsletters, new entries (posts), commercial offers, free webinars, as well as other communications that the person responsible for the web deems interesting for its users. The fields marked as mandatory completion are essential to carry out the expressed purpose.

It may also comply, through the data, with the requirements requested by users.

In short, the purpose is as follows:

– Information on products and services related to the translation of documents and the provision of such services;

– The provision of information on translation of documents in general through the blog and the newsletter;

– Respond by e-mail to the doubts raised.

The acceptance of the privacy policy, through the established procedure, shall be understood for all purposes as the provision of the express and unequivocal consent of the user to the processing of personal data in the terms set forth in this document, as well as the international transfer of data that occurs exclusively due to the physical location of the facilities of the service providers and those in charge of the treatment of data.

In no case shall be made a use different from the purpose for which the data has been collected nor shall we send additional information that the user has not requested and expressly accepted.

With the data provided by the user we can periodically carry out analysis studies of the web to collect the number of visits and permanence rate without identifying in this case specific people. No profiling or large-scale data processing is performed.

  1. Minors

In the event of being over thirteen years of age, you can register in https://translastudio.com/ without the prior consent of your parents or guardians.

What happens if I am under 14 years old?

In this case, the consent of your parents or guardians shall be a mandatory condition for us to process your personal data. Warning: if you are under fourteen years old and have not obtained the consent of your parents, you cannot register on the web, so we shall proceed to deny your request if we have proof of it.

  1. Legitimation

Thanks to consent, we can process your data, being a mandatory requirement to be able to subscribe to the website. You can withdraw your consent at any time. Likewise, due to the commercial relationship that can unite the user with the company once the product has been purchased, we are entitled to process personal data.

  1. Data categorized

The data collected at no time are specially protected, but are categorized as identifying data.

  1. Data retention time

We shall keep the user’s data for the legally established time or until you request to delete it.

  1. Accuracy and veracity of the data

Obviously, the user is solely responsible for the veracity and accuracy of the data sent, holding https://translastudio.com from not liable in any way in this regard.

As a user, you must guarantee the accuracy and authenticity of the personal data provided, and must provide complete and correct information in the different data collection forms.

  1. Compliance with applicable regulations

https://translastudio.com complies with the guidelines of the General Data Protection Regulation (GDPR) of the European Union. Likewise, the person in charge informs that it complies with Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce, and shall request the consent from the user for the processing of their email for commercial purposes at all times.

In compliance with the provisions of the regulations, we inform you that the data provided, as well as those data derived from your navigation, may be stored in the files of https://translastudio.com and processed for the purpose of dealing with your request and maintaining the relationship established in the forms you subscribe.

Additionally, the user consents to the processing of their data in order to get informed, by any means, including email, of the company’s products and services.

In case of not authorizing the processing of your data for the purpose indicated above, the user may exercise their right to oppose the processing of their data under the terms and conditions provided below in the section “Exercise of rights”.

  1. Security measures

The person responsible for the website informs you that she has implemented the necessary technical and organizational security measures to guarantee the security of your personal data and avoid its alteration, loss and treatment and/or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which it is exposed, whether it comes from human action or from the physical or natural environment, all this in accordance with the provisions of the RGPD.

Likewise, https://translastudio.com has established additional measures in order to reinforce the confidentiality and integrity of the information in its organization, continuously maintaining the supervision, control and evaluation of the processes to ensure respect for data privacy.

Secure server or SSL

A secure server or SSL certificate is used on this website to ensure the safety of users. This implies that in the hosting of the web the protocol https originates through a secure client/server connection. To check this, the user can click on the secure connection icon of the browser and thus know the identity of the visited website. Therefore, in compliance with the regulations, and with this security measure, the user’s data cannot be read by anyone except the authorized receiver.

  1. Exercise of rights

Those natural persons who have provided their data through https://translastudio.com/ may contact the owner of the same in order to be able to exercise their rights of access to their data free of charge, as well as the rectification or deletion, limitation and opposition with respect to the data incorporated in their files.

The fastest and easiest method would be to access your user account directly and modify your data or delete your user account. Any information we need to store, under a legal or contractual obligation, shall be blocked and shall only be used for such purposes rather than erased.

The person concerned may exercise their rights by written communication addressed to https://translastudio.com with the reference “Data protection”, specifying their data, proving their identity and the reasons for their request at the following address:

Translastudio

Carrer La Creu, 56
03450 Banyeres de Mariola (Alicante) – Spain.

You can also exercise your rights through email to info@translastudio.com.

  1. Links or external links

As a service to our visitors, our website may include hyperlinks to other sites that are not operated or controlled by it. Therefore, https://translastudio.com/ does not guarantee nor is responsible for the legality, reliability, usefulness, veracity and timeliness of the contents of such websites or their privacy practices. Please, before providing your personal information to these external websites, please note that their privacy practices may differ from ours.

  1. Privacy policy amendment

https://translastudio.comreserves the right to modify its privacy policy, following its own criteria, motivated by a legal, court or doctrinal change of the Spanish Agency for Data Protection. Any modification of the privacy policy shall be published at least ten days before its effective application. The use of https://translastudio.com after such changes shall imply acceptance of them.

  1. Responsible for the data file

The person responsible for the data file is Translastudio.

As data processor outside the aforementioned responsible, she has contracted:

– Hosting services to the company SiteGround Spain S.L. (hereinafter, “SiteGround”), with VAT number B-87194171 and registered in the Mercantile Registry of Madrid, in volume 33,085, sheet 1, page number M-595464, 1st inscription. The registered office is in Madrid, Calle de Prim 19, 28004 Madrid, Spain. Learn more at https://www.siteground.es/viewtos/privacy_policy.

– The services of subscription by email and sending newsletters to the company Active Campaign LLC (identified by the trademark “Active Campaign”), being able to consult its privacy policy in http://www.activecampaign.com/privacy-policy/.

  1. Services offered by third parties on this website

In order to provide services strictly necessary for the development of our activity, https://translastudio.com/ used uses the following agents under their corresponding privacy conditions:

Hosting: SiteGround

Web: WordPress.Org

Theme: Divi Theme

Courier and newsletter services: Active Campaign

Payment methods: PayPal

Chat: Drift

Privacy of tracking sources used on this site: Google (Analytics).

https://translastudio.com/ also studies users’ preferences, demographics, traffic patterns and other information together to better understand its audience is and what they need. Tracking our users’ preferences also helps us show you the most relevant advertisements.

The user and, in general, any natural or legal person, may establish a hyperlink or technical link device (for example, links or buttons) from their website to https://translastudio.com/ (the “hyperlink”). The establishment of the hyperlink does not imply in any case the existence of relations between https://translastudio.com/ and the owner of the site or web page on which the hyperlink is established, nor the acceptance or approval by https://translastudio.com/ of its contents or services. In any case, https://translastudio.com/ reserves the right to prohibit or disable at any time any hyperlink to the website.

  1. You do not wish to receive marketing information from us or wish to revoke your consent?

In accordance with the provisions of Law 34/2002, of June 11, on Services of the Information Society and E-commerce, you can object as a user to the use of your information for advertising purposes, market research or the development of satisfaction surveys at any time, as well as revoke consent at any time (without retroactive effect). To do this, you must send an email to the info@translastudio.com address. If you have received advertising by email, you can also object from said email by clicking on the link included in it following the instructions provided. Another simpler way is to access your user account and select the corresponding options.

Please note that our systems may require a period of time that in no case shall exceed 48 hours for your opposition or revocation to become effective, it being understood that during this period you may still receive messages.

In relation to the management of the data associated with https://translastudio.com’s social profiles, the exercise of the right of access shall depend on the functionality of the social network and the possibilities of access to the information of the users’ profiles. In addition, you can stop interacting, following or receiving information from https://translastudio.com’s social profiles, deleting content that no longer interests you or restricting who you share your connections with through the mechanisms stipulated in the different social networks.

The user shall be able to access the privacy policies of each social network, as well as configure their profile to guarantee their privacy. https://translastudio.com encourages users to familiarize themselves with the conditions of use of the various social networks before starting to use them:

Facebook: https://www.facebook.com/help/323540651073243/

Youtube: http://www.google.es/intl/es/policies/privacy/

Twitter: https://twitter.com/privacy

  1. 16. Personal data collection systems and their purpose

1) Cookies: when the user registers or browses this website, cookies are stored. The user can consult the cookies policy at any time for more information on the use of cookies and how to deactivate them.

2) Chat system: users can ask their questions through the chat offered on the website and managed by the company Drift.

3) Subscription to the newsletter: the user can register in the subscription list managed by Active Campaign by entering their name and email.

4) Contact form for the quote request: any user can request a quote after entering their name, email and text for which they want to request a quote.

5) Tracking systems used on this site: Google (Analytics and Tag Manager). In https://translastudio.com/ the preferences of its users, their demographic characteristics, their traffic patterns and other information are studied to better understand who our audience is and what they need.

Tracking our users’ preferences also helps us to show you the most relevant advertisements through the use of the Google Adwords product. In accordance with Google’s privacy policy, no personal data is collected. However, if you do not want us to use Google’s remarketing tools, you can disable this option by modifying the appropriate settings here: https://adssettings.google.com/ More information on how Google uses cookies in advertising: https://policies.google.com/technologies/ads?hl=es

Likewise, we would like to inform you that for the acquisition of customers we use the advertising platform, so when generating an ad you can segment your audience by location, demographics, interests, etc. Therefore, the data obtained by this platform are subject to this privacy policy from the moment the user accepts the cookies and privacy policy. To provide a better experience to our list of subscribers and customers we use Active Campaign tracking systems (see their privacy policy), so the data obtained by this platform is subject to this privacy policy from the moment the user leaves their data to subscribe to the newsletter.

We shall not share, sell or rent your personal information with other parties. We may share some information with authorized third-party service providers necessary to provide some services.

  1. Social plugins

On our website we offer links and services related to the different social networks (e.g. Facebook “Likes”). If you are a member of a social network and click on the corresponding link, the provider of the social network may link your profile data with the information of your visit to that website.

Therefore, it is advisable that you know the functions and policies on the processing of personal data of the respective social network if you access one of our web pages with any of your profiles on social networks or share information through them. You can access the privacy policies of the different social networks at any time, as well as configure your profile to guarantee your privacy. We encourage you to familiarize yourself with the terms of use of these social networks before you start using them:

Facebook: https://www.facebook.com/help/323540651073243/

Youtube: http://www.google.es/intl/es/policies/privacy/

Twitter: https://twitter.com/privacy

  1. Acceptance, consent and revocability

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof by Bigseo Marketing S.L.U. in the manner and for the purposes indicated in the legal notice. As we have communicated throughout this privacy policy, you can revoke your data at any time, but always without retroactive nature.

  1. Changes to this privacy policy

https://translastudio.com reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In such cases, the person responsible for the website shall announce on this page the changes introduced with reasonable notice of its implementation.